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Travel & Accommodations 2018


Spring 2018 National Logo


CUE 2018 National Conference - March 14-17, 2018

Palm Springs Convention Center

277 N. Avenida Caballeros

Palm Springs, CA 92262

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Palm Springs has lots of activities to help you get outdoors and enjoy the beautiful sunshine. On Thursday night, visit the old-fashioned street fair on Palm Canyon Drive, filled with music, food, and crafts. If you enjoy the great outdoors, try the hiking or biking trails at the Coachella Valley Preserve, or pick up trail maps at the Palm Springs Visitor Information Center or the Leisure Center. For indoor activities, check out the Palm Springs Art Museum, the Agua Caliente Cultural Museum, and the many galleries in town. Finally, relax to some live music at one of the various sidewalk cafes downtown.  For more information on the Greater Palm Springs area please visit the PS Convention and Visitors Bureau. For more information on the city of Palm Springs, go to their Visit Palm Springs website.

 

HOTEL RESERVATIONS

CUE has negotiated a limited number of discounted hotel rates attendees. You must make your hotel reservation through Orchid.Events. Hotel reservations are taken on a first-come, first-served, space available basis. Submit your request as soon as possible for the best opportunity of receiving your hotel choice.

 


 

HOTEL BOOKING POLICY (new for 2018)


In order for all CUE members/participants to be able to reserve rooms needed to attend CUE18, we are asking that you only book a maximum of two rooms under the same name. If more than two rooms are booked under one name, the other rooms will be canceled. We do have the option to book a block of rooms (5 or more) through a district room block (read below). This will minimize last minute cancellations and ensure rooms are readily available for everyone.



ROOM RESERVATION DEADLINES


All reservations must be received by February 9, 2018, to guarantee availability and conference rates. After this date, reservations will be made based on availability and hotels may charge higher rates. If you are paying by check, please have a check sent to Orchid.Events ASAP to confirm your reservation.

 

CUE18 hotels require an individual name for each reservation. We understand that rooms are booked months in advance so the individual names might not be known immediately. If possible, by February 1, 2018, please supply the name of each individual staying in the room. If the exact name is still not known by this deadline, please provide the name of who you think will occupy the room. The name can be changed later on if needed.


 

ATTENDEE HOTEL RESERVATIONS

 

ONLINE: CLICK HERE for to make your reservation and to modify or cancel an existing hotel reservation. Remember, you may only reserve up to two (2) rooms under your name.

 

TELEPHONE: Agents are available 7:00 a.m. to 6:00 p.m. Mountain Standard Time, Monday through Friday. Toll-free (US): 877-505-0682 International: +1-801-505-4620

 

FAX OR MAIL: Print the Hotel Reservation Form and fax or mail to Orchid.Events.

  • Fax completed forms to 801-355-0250 (do not mail after faxing)
  • Mail to Orchid.Events, 175 S. West Temple, Suite 30, Salt Lake City, Utah 84101 - please mail to arrive by February 1, 2018.

 

Orchid.Events will send reservation acknowledgments within 24 hours via email if booked online or by telephone; fax and mail acknowledgments will be sent within 72 hours of receipt. If you do not receive your acknowledgment in this time frame, contact Orchid.Events. You will not receive a written confirmation from the hotel.


 

EXHIBITOR OR DISTRICT ROOM BLOCKS (new for 2018)



For exhibitors or districts reserving a block of five (5) or more rooms


CLICK HERE to request a block of five (5) or more rooms. The deadline to request a block of rooms is January 12, 2018. A complete rooming list with names and credit card information for each reservation must be submitted for all held room blocks by January 12, 2018. After this date, rooms without individual names will be canceled.

 

An acknowledgment of your room block will be sent directly to you by Orchid.Events. You will receive an official confirmation letter for your confirmed block within two weeks. You will not receive a confirmation from your hotel.




DEPOSIT & CHECKS



All reservation requests must be accompanied by a credit card guarantee or check equaling the amount of one night’s room and tax for each room reserved. If you would like to send a check for your deposit or to pre-pay for your stay, please mail your check to Orchid.Events (Orchid.Events, 175 S. West Temple, Suite 30, Salt Lake City, Utah 84101). DO NOT MAIL YOUR CHECK DEPOSIT TO THE HOTEL. Orchid.Events must receive check deposit by January 26, 2018 so we can ensure there is sufficient time for your check to be applied to your hotel reservation.




CANCELLATIONS/CHANGES/REFUNDS - IMPORTANT PLEASE READ

  • Reservations canceled after January 12, 2018 will be assessed a $100 cancellation fee.
  • Cancellations received on or after February 9, 2018 will forfeit the deposit of one-night room and tax. The credit card information on file at the time the reservation is canceled will be billed the applicable cancellation fees. No exceptions or refunds will be granted. 
  • Through March 1, 2018 send requests for changes and cancellations in writing to Orchid.Events via e-mail (help@orchid.events) or fax to 801-355-0250.
  • After March 1, 2018, contact hotels directly to make changes and cancellations.

 

QUESTIONS OR SPECIAL REQUESTS



For questions or special requests, please contact Orchid.Events at 877-505-0682 or e-mail to help@orchid.events. Special requests are not guaranteed. Hotels will assign specific room types upon check-in, based on availability.


 

HOTEL SUITES



If you are interested in booking a hotel suite, please email help@orchid.events. There are a limited number available at a discounted rate for CUE attendees.


 

PARKING

Palm Springs Convention Center - It is available for $8 per day with in-and-out privileges.

 

Renaissance Hotel Parking is available for $12 self-parking and $22 valet parking. Prices subject to change.

 

 

RENTAL CAR

The Palm Springs Convention Center is pleased to announce Enterprise Rent-A-Car and National Car Rental as their official rental car partners. As part of this partnership, both rental car companies will offer a 15% hospitality discount to guests of the Convention Center using code XZB4018. Spring CUE attendees, rent directly through Enterprise Rent-A-Car or National Car Rental via their websites.